Are you getting lots of spam?  Do you want to be able to manage who sends you email and block those you don't want?  We highly recommend Box Trapper.

BoxTrapper is part of cPanel's webmail engine, to help protect you from unwanted email. It is available to all of our customers, its default setting is off.  In order to use Box Trapper you need to activate it in your cPanel.

Box Trapper operates on the whitelist/blacklist principle: you create a whitelist of domains/email addresses that are always allowed to send you email, and, if you receive email that does not match any of your whitelist criteria, that sender receives a request for verification.

If the sender does not reply to the verification email, they will not be whitelisted.  This means you should check the Review Queue, at least daily, to view and manually whitelist any emails from senders you wish to recieve from.

You need to only whitelist a sender once.  However if a sender is not whitelisted, they will recieve a verification email each time they try to send to you.

VIDEO TUTORIAL

Watch this video tutorial to see how Box Trapper is setup and configured. 

Or see our screenshots below for step-by-step instructions.

Step-by-Step Instructions

1) Access your cPanel.  The url is: http://yourdomainname.com/cpanel/, then log into the cPanel with the username/password we've provided you.  If you do not know your user/pass for cPanel, please email us and we'll reset your password and email you with the information.

2) Click in the Box Trapper item in the Email section.

3) Choose "manage' for the email account you wish to activate Box Trapper and press Manage.

  You will then see a few options for you to explore.  The main ones are Configure Settings and Review Queue.

 

4) Clck on Configure Settings and type in your details as you wish and press "enable". 

5) That's it for now. Your emails will be further filtered via Box Trapper.  Any verification emails not responded to will not be delivered.

6) Periodically log into your cPanel and return to Box Trapper and REVIEW THE QUEUE, so that you ensure that all emails you wish to recieve are whitelisted.

To manually whitlelist and have email delivered check the box next to the email you wish to whitelist.  Then select Whitelist & Deliver and finally Submit.

Alternatively, check the box next to the emails you wish to delete and DELETE and then submit.  Or just leave the email there and the system will delete the email automatically for you after the amount of days you've selected to store emails.

Manually White-listing Email Senders

Manually Deleting Emails